General

Managed Network Services

Reasons Why Managed Network Services Are a Game-Changer in 2024

Reasons Why Managed Network Services Are a Game-Changer in 2024 The modern business landscape poses complex technological challenges that can overwhelm IT teams when issues arise. As connectivity and security needs evolve rapidly, many companies struggle to keep pace. Managed network and IT services provide a compelling solution – delivering specialized expertise to deploy, monitor, […]

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NOCaaS

NOC As A Service: Streamline Network Operations in 2024

NOC As A Service: Streamline Network Operations in 2024 Introduction on NOC As A Service For starters, NOC As A Service (NOCaaS) – the acronym stands for Network Operations as a Service. It’s a transformational approach to managing and optimizing network and IT operations. It enables the outsourcing of niche handling of network monitoring, daily

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High Level Design Document LLD

5 Critical Components of High Level Design for Internet Service Providers

5 Critical Components of High Level Design for Internet Service Providers What is High Level Design? Turning broad connectivity requirements into robust implementations demands upfront design dexterity. Before wading deep into granular technical specifics, high-level frameworks must be sketched out, encompassing core elements. What foundational pieces need to be pinned down for any ISP undertaking

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Embarking on a new bespoke Network Project

Embarking on a new bespoke Network Project Presale considerations on the new order When a new corporate customer or business customer places a bespoke order with an ISP for connectivity to their branch/HQ, it initiates a structured network build lifecycle to deliver the required connectivity solution. The first step is gathering the customer’s requirements and

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ISP Network Infrastructure

Network Infrastructure Builds done right

Network Infrastructure Builds done right Deploying New Network Infrastructure: Considerations for ISPs Expanding network infrastructure represents a major undertaking for Internet Service Providers (ISPs). The success rests on meticulous planning, nimble execution, yet unlocked potential compels. This guide outlines key aspects of network build projects and project lifecycles to empower ISPs undertake builds smoothly. Defining

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Tier 1 Support

Tier 1 Support Done Right: The Proven Methodology to Excel

Tier 1 Support Done Right: The Proven Methodology to Wow ISP Customers In the bustling world of internet service, the front line isn’t just about connectivity; it’s about the people who use them and the overall experience they have from using the service and brand name of the provider. Tier 1 support: It’s not just

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emergency maintenance

3 Essential Tips for Emergency Maintenance in IT & Networks

3 Essential Tips for Emergency Maintenance in IT & Networks Any Network Manager or a CTO at ISPs, Telecoms, Data Centers or at an large enterprise company will know how disruptive outages can be, even when they are short-lived. In this post, we’ll provide an inside look at how companies handle maintenance, especially the urgent

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outsourced noc

The Growing Need for Outsourced NOC Services in 2024

The Growing Need for Outsourced NOC Services in 2024 Introduction to Outsourced NOC Services A very simple definition of NOC (pronounced “knock”) would be a place – usually a big room or a hall from where couple of Network Engineers work 24×7 towards monitoring, managing, maintaining, provisioning and administering a computer network. Imagine it as

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The IT-BPM sector – A Driving Force of the Global Economy

Intro The IT-BPM sector, also known as the IT-Business Process Management sector, encompasses a range of activities related to information technology and business processes. This article provides an extensive insight into these sectors, delving into their advantages, disadvantages, industry verticals, and their profound impact on various countries, ultimately shaping the global landscape. It involves the

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