Quadrang Blogs - Snippets of all that we do

The Business Case for Outsourcing Service Desk to India for ISPs and Telcos: Cost Advantages and Strategic Benefits

Internet Service Providers’ RFO Process: A Detailed Guide

Sustainability in ISPs and Telcos: Key Considerations

Health and Safety Aspects of the ISP and Telco Industry

Vehicles and Tools used by ISP/Telco Engineers: An Overview

Public Liability Insurance for Telcos & ISPs: Why It Is So Important

Working at Heights: Mast and Tower Safety for Telco Technicians

Why Regulatory Compliance in the ISP Industry is Crucial for CxOs

Access Arrangements for Technicians Working on Third-Party Premises

Field Work Insurance Requirements: A Guide for ISP Execs

Risk Assessment and Method Statement/RAMS Clearance for ISP safety and compliance

Field Technician Safety: Guide to Risk Assessment and Safety

Understanding the Network WeatherMap: A Critical Tool for Internet Providers

SLAs: How ISPs and Carriers agree on Service Levels

Service Escalations in the ISP Industry: Managing Service Levels and Resolving Issues

A Guide to ISP Customer Segmentation Strategies

Customer Service vs. Customer Experience vs. Customer Support in ISPs

24/7 Network Monitoring Services: Act on outages ASAP!

Web Application Monitoring: A necessity for Digital Businesses

Transforming Telco Operations with Global Capability Centers from India